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Cancellation / Refund Policy

Finality of Transactions

All deposits, purchases, and fees paid on planktrix for playing Fantasy Cricket or in connection with Fantasy Cricket are final. All transactions are non-refundable. Customer satisfaction is extremely important to us, so only error-oriented transaction cases will be reviewed.

Error-Oriented Transactions

If you are not fully satisfied with any deposit, purchase, or fee paid on planktrix and believe there is an "Error" in the transaction, please notify us within 3 days from the transaction date. We will review the transaction and determine the resolution at our discretion.

Match Cancellations

planktrix reserves the right to cancel any match(es) for any reason, with or without disclosing the reason. In such cases, all fees paid for the affected matches will be refunded to users within 1-3 business days.

Joining Game Rooms

planktrix forbids users from joining any game rooms after the match related to the game room (identified by the Series) has begun.

Disclaimer

This game involves an element of financial risk and may be addictive. Please play responsibly at your own work.

The planktrix platform provides access to fantasy sports games, offering thrilling entertainment with a note of caution. While these games may involve financial risk and possess addictive qualities, they are not advocated as employment or income opportunities. We urge all users to engage responsibly and be mindful of their actions. Please play within your means and understand the risks involved. The platform holds no responsibility for any breaches of rules, terms, or laws incurred during gameplay.